Shipping and Warranty Information
We do our best to ensure that you will be completely satisfied with our products and service. Your complete satisfaction is very important to us. If you are unsatisfied with any of our products please contact us at 1-866-635-6766 or email us at firstname.lastname@example.org
We ship Canada Post Expedited service for delivery in Canada and United States for most of our products. Our saunas are shipped via the most reliable transport to your area. The Aulterra EMF neutralizers are shipped by First Class Mail.
Our STOP SNORING and ZZZLEEP WELL aromatherapy products have a 60 day money back guarantee. If you feel that they are not working for you, return the jar in its original package for a full product refund excluding all shipping costs.
We offer a 30 day refund on unopened products if returned in its original packaging undamaged. The customer is responsible for all return shipping and insurance costs for returning an item. We are not responsible for the loss/damage of an item being returned to us. Please be sure to ship the package back using a carrier with order tracking capabilities.
Our LENSON Ion Foot Spa 3 year warranty covers failures due to defects in materials and workmanship. This warranty does not cover service that may be required when the Amperage readings that are at 00. This is due to using an array too long or adding too much salt to the foot bath. This warranty does not cover damage which occurs in return shipment, failures which are caused by parts not supplied by Lenson International or failures which result from accident, misuse, abuse, neglect, mishandling, improper operation or maintenance, alteration, modification, power line surge, improper voltage supply, or service by anyone other than LENSON International. We recommend using a power bar with a surge protector when using the foot bath.
Our LENSON Far Infrared Sauna has a lifetime warranty on our heating panels and a 5 year warranty on all parts and components including the radio/cd. We recommend using a power bar with a surge protector when using the Far Infrared Sauna.
The Kwikfit Whole Body Vibrating Machines have a one year warranty on all parts.
Please call us for return instructions. 1-866-635-6766